December 2005, Investtech.com AS establishes customer support outsourcing relationship with OutSmart360

OutSmart360 was recently chosen by Investtech.com AS to provide customer support and technology related outsourcing support to its growing clientele across the world.

“Investtech is a fast growing new-technology company that provides online technical analysis of stocks around the world for retail and corporate investors. Since our number of individual clients are rapidly growing, managing their support and invoicing requirements have been worked out to be a tedious, routine and expensive task.

With OutSmart360, we managed to hire the customer support person of our choice, got her trained live at our offices and placed her to work in OutSmart360’s facilities right away. OutSmart360 now takes strong part of our customer support activities across the European market and we have found the service delivery – right from designing the recruitment advertisement, to hiring and training the support person, to now executing the service delivery to be near flawless and absolutely professional.

With OutSmart360’s sales & customer support delivery model, we have got a much more efficient customer support department!" says Edgar Kållestad, General Manager of Investtech.com AS.